If you’re using IOS 9, please follow these few steps to trust us as developers otherwise skip to step 3
Tap Settings > General > Profiles or Profiles & Device Management. You then see a a profile for the developer under the “Enterprise App” heading.
Now trust as a developer and you are good to go!
This video shows you how to install the firmware, or read below.
3. Open your Pavlok app and go into remote and pair with your Pavlok, once you see the check mark in the circle. You are now paired and ready to update your firmware.
4. Go into the settings menu and you should see at the bottom update firmware to 2.4.20
5. Click on Update and see your device start to update!
6. Once updated you will be shown how to complete the firmware update process. You will need to go into iOS settings, choose Bluetooth. Click the (i) icon next to your Pavlok and hit Forget Device.
7. Reset your Pavlok device by pressing down on the button for 20 seconds, until it blinks a couple times.
8. Open the Pavlok app, navigate to remote, and repair to the device!
9. If the device doesn’t connect, or it doesn’t ask you to pair, restart your phone.
10. Awesome! It should be paired now, and you can use the new features (including Save Zap, battery charging LED, etc).
BUGS? Not working?
This is an experimental process, so we are working out the kinks. If the process above didn’t seem to work, follow the next steps.
First, go to Pavlok App -> Settings. Does the firmware version say: 2.4.20? If not, the device update didn’t occur.
Second, go to iOS Settings -> Bluetooth and make sure there are no Pavloks with the (i) logo next to it. If there is, Forget the device.
Third, hold down the button on the Pavlok device. It will immediately release a small zap, so make sure not to touch the terminals! Continue holding it down for 30 seconds, until you see the device light up. This will only happen if the firmware update completed
Fourth, restart your phone
Fifth, open up the Pavlok app and try to reconnect. This should fix it.